Building Trust With Real-Time News

The proliferation of real-time news has shifted the way audiences consume information. Traditional news outlets have lost their role as sole gatekeepers of breaking news, with social media platforms giving any citizen the ability to become an on-the-spot reporter and capture events in real time. Real-time news prioritizes immediacy and enables people to stay informed, but it comes with new challenges for those responsible for fact checking and verifying content.

As the line between reporting and exploitation blurs, ethical standards must be in place to ensure that content is verified and shared with integrity. This is especially important when the subject matter is sensitive or graphic.

It’s also vital to understand the impact that real-time news can have on your brand. For example, negative news can be very damaging and a quick response can help you regain trust with your audience. Positive news, on the other hand, is a great opportunity to build a relationship with your audience and establish a sense of brand credibility.

As this year’s Digital News Report highlights, audiences are overwhelmed with information and trust is fragile. The format in which they receive their news is more critical than ever, and publishers that deliver it in the right ways have the potential to win them back. Live blogs are one such solution, prioritizing transparency and providing a natural space for in-context fact-checks, source attribution, and conflict-of-interest disclosures. Features like multi-reporter collaboration, easy formatting, and powerful integrations make live blogs a powerful tool for building trust and engaging with audiences.